Contact Us

Whether you have a question about billing, need help with an export, or want to report a bug, we are here to help. Choose the channel that works best for you.

Email Support

For billing questions, export issues, account help, or bug reports, send us an email and we will get back to you as quickly as possible.

Reach us at [email protected]. Please include your account email and a description of the issue so we can help on the first reply.

Typical response time is within one business day.

Community & Discord

Join the Video Effect Vibe Discord server for community help, feature requests, sharing creations, and connecting with other creators. It is the fastest way to get feedback from the team and the community.

Join the Discord server — open to everyone, no account required to browse.

Resources

Looking for more information? These pages may have what you need.

About Video Effect Vibe — learn how the product works and what you can create.
Pricing plans — view pricing tiers, token allowances, and feature details.
Community assets — browse free motion graphics shared by other creators.